Tuesday, April 29, 2025

UK consumers say they can’t afford a heat pump and have a lack of understanding about how the technology works

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White, cuboidal heat pump, situated on ground floor veranda of property

Regardless of a need to undertake low-carbon expertise of their houses and Ed Miliband’s dedication to lifting 1 million of UK houses out of gas poverty as a part of “social justice”, UK shoppers are nonetheless confused about how warmth pump expertise works, in accordance with a latest research.

In a survey of greater than 1,000 mortgage householders, outright householders and aspiring householders, lower than a 3rd (31%) mentioned they’re aware of warmth pumps (know a good quantity or loads about them), and 18% of respondents mentioned they don’t belief the expertise.

The analysis, by Vitality Methods Catapult in partnership with Heatio and Perenna, is revealed in Warmth Pump Week, a marketing campaign to spotlight the significance of warmth pump expertise with the intention to decarbonise the UK’s houses to achieve internet zero by 2050.

Lack of affordability, finance choices and lack of know-how and belief in warmth pump and photo voltaic panel expertise, the set up course of and proposed advantages are the principle boundaries to set up.

Greater than a 3rd (36%) mentioned they would wish to borrow cash to put in the expertise, whereas the bulk (83%) of shoppers mentioned they’d take into account financing low-carbon expertise of their houses by means of a long-term fixed-rate mortgage that rewards vitality enhancements with a decrease rate of interest. The enchantment of a long-term mortgage proposition was better to shoppers aged beneath 55, as a result of 20+ time period being according to present mortgage phrases, in accordance with the survey.

Unsurprisingly, outright householders with no mortgage have been most definitely to pay for low carbon expertise outright (42%) and the enchantment of long-term inexperienced mortgages elevated with earnings and was considerably greater amongst these with a better earnings.

Thomas Farquhar, co-founder and CCO of Heatio, mentioned: “These findings present us we nonetheless have a protracted strategy to go earlier than nearly all of shoppers are assured in putting in warmth pump expertise. There are important information and monetary boundaries going through nearly all of UK householders. Higher financing choices are wanted to make sure everybody, not simply the prosperous, could make the transition to this vital expertise.

“It’s particularly concerning that there is a lack of trust in heat pumps – this technology is proven to work but a constant stream of misinformation from the gas industry and in the media feeds the fear that they will not help people save money or be more environmentally sustainable. This needs to end so we can help more people adopt low-carbon technology and take positive steps to net zero and reduce energy bills.”

The analysis appeared to disclose that customers are eager to make heating adjustments of their houses with saving cash (65%) as the principle driver for contemplating low-carbon expertise, adopted by environmental advantages (49%), and growing vitality prices (47%).

Safety from potential rate of interest will increase was probably the most interesting issue of long-term fastened fee mortgages (25%). This was adopted by the soundness of mortgage repayments over time (17%) and the power to finances month-to-month funds (15%).

Aniq Ahmed, Chief Communications Officer, Perenna Financial institution mentioned: “Most UK consumers don’t have sufficient savings to pay upfront for heat pumps or solar panels which means finance is key to getting more homes decarbonised. Spreading installation costs over a longer term can make the investment case for these technologies more attractive by reducing the monthly payments to a level which is comparable to the amount you’re actually saving on your energy bill. This study has been essential in understanding the barriers to and incentives needed for low carbon technology installations and how mortgage finance can help.”

Rebecca Sweeney, Enterprise Chief, Properties at Vitality Methods Catapult mentioned: “To transform the UK energy system and meet our Net Zero carbon reduction targets, it is essential we engage consumers by offering them innovative energy products and services that they want to take up. It is important that we make it easy and importantly, desirable for people to upgrade their homes to low carbon heating.”

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